PV
Piet V
1 reviews | Active since Aug 2022
22 Aug 2022, 14:19
Vodacom bad service
Cannot believe the level of service received from vodacom. App**** for a fibre installation and after 6 weeks they could not manage to deliver the router to the correct address. The fourth time I had to give them a new address and drove to the courier to collect it myself. Now there is no service received regarding the installation of the fibre.
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Vodacom's replyOfficial
22 Aug 2022, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Aug 2022, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team