DV
Daleen V
1 reviews | Active since Dec 2019
08 Dec 2022, 11:44
VODACOM BAD SERVICE
Again Vodacom! Again!! I have been now without internet for a week, because you did not do your part to release the line with Vumatel, in order for me to go over to my new ISP! Clearly you can see the reason why I want to leave Vodacom. Bad Service!!!!
I need my internet up and running, please release the line completely on your side. You need to do your jobs properly please!!!!!!!
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Replies (2)
Vodacom's replyOfficial
08 Dec 2022, 11:56Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2022, 11:56
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DV
Daleen V's updateReviewer Update
10 Dec 2022, 08:41It has not been closed!!!! Between Vodacom and Vumatel the ONT has not been released. Vumatel is still saying that the line is active with Vodacom!!! Please can someone actually do their work!!!!!!!!! I am so fed up. We have been without internet since 1 December. This is ridiculous!!!!!
DV
Daleen V's update10 Dec 2022, 08:41
Reviewer Update
It has not been closed!!!! Between Vodacom and Vumatel the ONT has not been released. Vumatel is still saying that the line is active with Vodacom!!! Please can someone actually do their work!!!!!!!!! I am so fed up. We have been without internet since 1 December. This is ridiculous!!!!!