PO
Pieter O
1 reviews | Active since Apr 2022
30 Apr 2022, 12:40
Vodacom bad service
Vodacom shop in Alberton city did upgrade for me the cell that was faulty and was send to a repair shop i wanted to cancel my upgrade and thy refuse to do so now i have to pay for a repaired phone witch i still dont have upgrade was done on the 10.04.2022 phone back at shop on 23.04.2022 today is the 30.04.2022 very bad service ( Vodacom dont care ) need help with this advice pls
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
30 Apr 2022, 18:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2022, 18:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PO
Pieter O's updateReviewer Update
06 May 2022, 15:42Hi
I got a call back from Vodacom today and i was informed that the device was send back to repairs and will have to wait one more week before i might be abale to get a new device ( THIS IS NOT ECCEPTABLE) do i have to consult a lawyer ?
Kind regards
I got a call back from Vodacom today and i was informed that the device was send back to repairs and will have to wait one more week before i might be abale to get a new device ( THIS IS NOT ECCEPTABLE) do i have to consult a lawyer ?
Kind regards
PO
Pieter O's update06 May 2022, 15:42
Reviewer Update
Hi
I got a call back from Vodacom today and i was informed that the device was send back to repairs and will have to wait one more week before i might be abale to get a new device ( THIS IS NOT ECCEPTABLE) do i have to consult a lawyer ?
Kind regards
I got a call back from Vodacom today and i was informed that the device was send back to repairs and will have to wait one more week before i might be abale to get a new device ( THIS IS NOT ECCEPTABLE) do i have to consult a lawyer ?
Kind regards
PO
Pieter O's updateReviewer Update
11 May 2022, 19:14Hi all
My problem is still not sorted 11/05/2022
Vodacom dont care!!!!!!!!!!!!!!
My problem is still not sorted 11/05/2022
Vodacom dont care!!!!!!!!!!!!!!
PO
Pieter O's update11 May 2022, 19:14
Reviewer Update
Hi all
My problem is still not sorted 11/05/2022
Vodacom dont care!!!!!!!!!!!!!!
My problem is still not sorted 11/05/2022
Vodacom dont care!!!!!!!!!!!!!!
PO
Pieter O's updateReviewer Update
12 May 2022, 16:38Hi
I made a call to the vodacom shop at Alberton city and i was told that the store manager is not in ( Ashley) and my phone is still not sorted i was promise last week Friday ( 06/05/2022 ) that i will have a new phone and still just excuses the phone is not back from repairs i received my bill today and the upgrade is on my bill but no phone i must just pay.
Please i advice
I made a call to the vodacom shop at Alberton city and i was told that the store manager is not in ( Ashley) and my phone is still not sorted i was promise last week Friday ( 06/05/2022 ) that i will have a new phone and still just excuses the phone is not back from repairs i received my bill today and the upgrade is on my bill but no phone i must just pay.
Please i advice
PO
Pieter O's update12 May 2022, 16:38
Reviewer Update
Hi
I made a call to the vodacom shop at Alberton city and i was told that the store manager is not in ( Ashley) and my phone is still not sorted i was promise last week Friday ( 06/05/2022 ) that i will have a new phone and still just excuses the phone is not back from repairs i received my bill today and the upgrade is on my bill but no phone i must just pay.
Please i advice
I made a call to the vodacom shop at Alberton city and i was told that the store manager is not in ( Ashley) and my phone is still not sorted i was promise last week Friday ( 06/05/2022 ) that i will have a new phone and still just excuses the phone is not back from repairs i received my bill today and the upgrade is on my bill but no phone i must just pay.
Please i advice