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NELLIE F

1 reviews | Active since Jun 2017

28 Jun 2017, 13:55

VODACOM BAD SERVICE

<p>Changing of bank details of business account for the purpose of debit order paymnet.</p> <p>Account holder passed away. Original account been closed by executor. New account details been emailed and requested to change.</p> <p>This morning (28th June 2017) vodacom account been put on hold after an email request on the 21ste June for the change to new bank details was answered with promise of looking into my problem</p> <p>I have spoken to at least 25 people and absolutely nobody could or can help me.</p> <p>Can somebody perhaps assist me??????????</p> <p>AG DIE CASTING</p> <p>Nellie</p> <p> </p> <p>CELL PHONE NO: ********** 711</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2017, 14:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team