Vodacom Bad Service
<p>I upgraded both of my phones through Vodacom Online in May, they advertise that there is no upgrade of R150 payable per upgrade. When I got my invoice I was charged R150 per phone. I phone them a week ago and they said that they will reverse it on my account, but as yet I phoned them 3 times and they give me the run around. It is VODACOMS mistake!!! Why must I phone and phone and phone and waste my time on THEIR mistake? Really Vodacom??? Or do you think people do not check their accounts. I need this sorted out immediately. R300 is a lot of money that I am NOT suppose to pay!!!!!!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day,
As per our sms communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart
Good day,
As per our sms communication, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
R. Maart