1 reviews | Active since Sept 2013
Vodacom bad service
<p>I app**** online for a upgrade.( Reference number OQ569M as this was a special). Vodacom supp**** the wrong contact number to the courier company. The courier company asked for another contact number. Vodacom did not respond.</p> <p>The device was sent back to Vodacom. Now i must wait for the upgrade contract to be cancelled before i must apply again. I am still waiting and no one can help.</p> <p>I have 5 contracts with Vodacom. The upgrade one for about 20years. Don't you want me as a customer anymore after 20 years. This is not the first online upgrade and this never happenned.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
