bB
bessie B
1 reviews | Active since Jul 2025
04 Aug 2025, 06:11
vodacom bad service
vodacom phoned back we had to pay the money they say outstanding suspended all our account. Till today they still did not unsuspended the phone that is on contract>????????? can someone please call us urgently from Vodacom
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Aug 2025, 06:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2025, 06:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
bB
Airtime
R 0.00
Anytime Data
Night Owl RED 1.4GB TopUp
Anytime Voice
SMS
Bill so farUsage Since 01 August 2025
R 789.00
Total amount you owe
R1548.08
bessie B's updateReviewer Update
06 Aug 2025, 07:16thank you Ashley for always trying to help us. I went onto the website and this number still appears although you said that it was cancelled i can not revmove the number we did pay but the account is on this amount is this due now and here is what was used on data and now you must be carefull my husband does not have facebook and youtube and the google play>??? on his phone but data gets deducted from here>>>>>>>???? Why is Vodacom tryjng to ***** from the clients should we take this further ?? this is not fair and ricidulous 7 Jul 2025 - 5 Aug 2025Total data used: 251.30 MB
Samsungapps
138.40 MB
55.07%
Whatsapp_IM
69.50 MB
27.66%
Google_Common
11.60 MB
4.62%
GooglePlay
10.40 MB
4.13%
Youtube
5.60 MB
2.21%
Facebook
3.40 MB
1.36%
QUIC_IETF
3.10 MB
1.24%
GoogleSearch
1.70 MB
.67%
Samsung
1.50 MB
.58%
Gmail
1.40 MB
.55%
Your last Login: 06 Aug 2025, 07:07 AM
View history
You're now viewing:
***
Airtime
R 0.00
Anytime Data
2.8GB
Night Owl RED 1.4GB TopUp
1.4GB
Anytime Voice
789m19s
SMS
299
Last updated a few seconds ago
Your bill
Bill so farUsage Since 01 August 2025
R 789.00
Bill so far may be delayed by up to 12 hours.
Total amount you owe
R1548.08
PAY NOW
Manage my numbersfrederik andries
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bB
bessie B's update06 Aug 2025, 07:16
Reviewer Update
thank you Ashley for always trying to help us. I went onto the website and this number still appears although you said that it was cancelled i can not revmove the number we did pay but the account is on this amount is this due now and here is what was used on data and now you must be carefull my husband does not have facebook and youtube and the google play>??? on his phone but data gets deducted from here>>>>>>>???? Why is Vodacom tryjng to ***** from the clients should we take this further ?? this is not fair and ricidulous 7 Jul 2025 - 5 Aug 2025Total data used: 251.30 MB
Samsungapps
138.40 MB
55.07%
Whatsapp_IM
69.50 MB
27.66%
Google_Common
11.60 MB
4.62%
GooglePlay
10.40 MB
4.13%
Youtube
5.60 MB
2.21%
Facebook
3.40 MB
1.36%
QUIC_IETF
3.10 MB
1.24%
GoogleSearch
1.70 MB
.67%
Samsung
1.50 MB
.58%
Gmail
1.40 MB
.55%
Your last Login: 06 Aug 2025, 07:07 AM
View history
You're now viewing:
***
Airtime
R 0.00
Anytime Data
2.8GB
Night Owl RED 1.4GB TopUp
1.4GB
Anytime Voice
789m19s
SMS
299
Last updated a few seconds ago
Your bill
Bill so farUsage Since 01 August 2025
R 789.00
Bill so far may be delayed by up to 12 hours.
Total amount you owe
R1548.08
PAY NOW
Manage my numbersfrederik andries
PROFILE
MOBILE
Summary
Buy bundles
Balances
Manage Numbers
Bill
Manage my data
Just 4 you
Order History
PREPAID METERS
PAY BILLS
ADD PRODUCT
You're now viewing:
***
VIEW ALL NUMBERS
General Information
Cellphone Number:
***
Account Type:
Child number
Account Number:
***
Personalised Name
Personalised name
EDIT
Price plan
Plan:
Power Bonus
View Device And Sim
Default Number
Set as your main number
By making this your main / default number, you are ensuring that we’ll always display this number’s information first.
If you dont own this number anymore, or you want to link it to another profile, you can remove it from your profile.
REMOVE THIS NUMBER