1 reviews | Active since May 2017
Vodacom bad service
<p>I had a data contract with Vodacom. Beginning January 2017 Vodacom blocked my contract without notifying me. After 3 expensive visits by my computer specialist i discovered that Vodacom allowed someone to purchase an Iphone 7 online without fica documentation onto my data contract. They allowed the ***** and i had to lay a ***** charge as requested by then. I have been to headoffice and been back and forth to the police. Still there is no joy. I cannot open a new contract and have to use pay as you go, which is very expensive. I am still waiting for them</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
