1 reviews | Active since May 2017
VODACOM BAD SERVICE
<p>I experience problem at my house with signal. I am struggling since January to solve this problem and still the problem is there. I even wrote to the CEO and still not solved. They have send someone to my house to test the signal and according to them it is good. I arrive home at 5 in the afternoon and then there is no signal. I asked them to come and test the signal when I am home and on that time and during the evening but still waiting. I have asked for a booster to strengthne the signal but no reply. I realy do not know what do to more. Will this site be able to assist. What should I do. If I just go to a other company I still need to pay my contract and cannot pay 2 contracts. Is it so difficult for a company like Vodacom just to give me a booster to strenghen the signal. My next door neigboughrs have one. is not prove that the signal in the area is bad. I went to a Vodacom shop and they informed me that we are on the border where there is no Vodacom signal so what is the problem. On the phone they inform me the same it is just of the border. Please help what should I do and will Helo Peter be able to assit. I just can not believe that you write a email to the CEO of the company and the CEO does nothing. Please help.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
