YL
Yolanda L

1 reviews | Active since Jan 2024

09 Jan 2024, 15:20

Vodacom Bad service

Vodacom has no regard for its customers and its potential customers. Ordered a phone online and I did not receive a call after I received an SMS saying my order was “approved” when I call in to find out what’s going on, I get told that they will send it I must wait, I was also told to not call in very much because “they might block your number” 😭

0
Replies (1)
Vodacom
Vodacom's reply10 Jan 2024, 07:57
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team