1 reviews | Active since May 2013
Vodacom bad service!
<p>2 Weeks later I'm still without a resolution let alone correspondence! I only have different reference numbers that I do not know their significance anymore but yet my account is gladly debited for this bad service that I am a candidate to.</p> <p> </p> <p>Vodacom bad service!</p> <p>I have tried getting assistance from Vodacom's facebook page but the admin keeps ignoring my posts and responding to posts that were posted after mine and skipping mine, I have 2 contracts with Vodacom and the network is bad in my area of residence and I still have to work at home and do my academical work but I cannot due bad network in the area, I have a contract for 5GB and last month I took out another one for 20GB, I have tried to log calls but there's no correspondence from your team with regard to my query! Since Vodacom is unable to maintain its SLA with I therefore request that both my contracts be cancelled if there is no quick solution to this problem. Thank you.</p>
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Thank you for making contact with us,
This response serves as confirmation that your query has been received.
Please be assured that we have tasked our team to investigate and provide feedback.
Regards
Vodacom Consumer Website Team
