1 reviews | Active since Apr 2017

02 Apr 2017, 19:58

Vodacom bad service!

<p>I logged in a call about 2 weeks back and no one has contacted till this day, I have 2 data contracts worth over R600 every month and I am not seeing the value in the money I put through. Ref No. Vodacom Ref:- 1- ********** ********** . The network is terrible where I stay and I was promised that someone will contact me to fix this. Nothing to this day.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Apr 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team