1 reviews | Active since Mar 2017
vodacom bad service
<p>I have been receiving bad service via the ********** call centre number I called to find out what my account was and they cannot even see on the system what the total amount is for 5 contract numbers while on the call it gets dropped 3 times because of bad connection</p> <p>After paying my account I called this number 7 times to get connected and I’m still waiting after 24 hours still nothing</p> <p>The call centre don’t have any Afrikaans speaking agents and if they transfer u, u have to wait 20 minutes</p> <p>I found that calling and complaining to the agents I get a no care attitude from them</p> <p>Vodacom is so big they don’t care</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
