MVDM
Melanie Van Der Mescht
1 reviews | Active since Jul 2020
05 Oct 2020, 13:59
Vodacom bad service
Bad service from Vodacom After numerous requests to move my internet to my new address I decided to try and cancel my Business Internet Wireless. Months passi g by and no joy. Contact person is Mmabatho Mashibye from Vodacom SA. In the mean time they debit my account each Mont and I don't even use it. I'm at vodacom for 15 years now. Maybe it's time to change my provider.
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Vodacom's replyOfficial
05 Oct 2020, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Oct 2020, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team