KE
Karel E
1 reviews | Active since Jan 2014
25 Nov 2020, 12:43
Vodacom bad service
We and other residents in the Agterkliphoogte (Robertson area) farming community have been experiencing problems with our Vodacom reception - spoke to them on Monday but nothing has been done to rectify the problem - reception seems to be ok but the calls ends after about 20 seconds of connectivity - very frustrating to say the least - ordered a MTN sim card now - will have to change after 30years if they do nothing!!!
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Replies (2)
Vodacom's replyOfficial
25 Nov 2020, 14:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Nov 2020, 14:12 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply25 Nov 2020, 14:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team