Vodacom bad service

<p>I have a dispute on my account. You hang on for hours to discuss this with a Vodacom agent. There is no email account to forward this. I have requested a call back. Still no answer. This is still not resolved since December 2016. I have asked the bank to write back the monies, but even that is not done. Please Vodacom. Catch a wakeup. Even when I spoke to someone from Vodacom in December, I couldnt get a satisfactory answer. Apparently I was charged R50 a minute for out of bundle usage. That is rediculous.</p>