1 reviews | Active since Apr 2018
VODACOM BAD SERVICE
PLEASE WILL YOU BE SO KIND TO HELP ME. VSPC ACCOUNT NUMBER I***-8 MRS. S. NAGEL INVOICE H6-RC1HD
MY 2 YEAR CONTRACT WITH VODACOM WAS FINISHED IN DECEMBER 2020 ALREADY. I CALLED ON 27 JANUARY 2021 GOT ALL THE CALL REFERENCE NUMERS AND THE NAMES OF ALL THE PERSONS I SPOKE TO... TO CANCEL MY 2 YEAR CONTRACT AS IT WAS FINISHED IN DECEMBER 2020 ALLREADY. THE CANCELLATIONS DEPARTMENT DID NOT DO THEIR DUTY, AND THEY DID NOT RESPOND TO ALL MY CALLS FOR CANCELLATION OF MY CONTRACT. AFTER THAT I PHONED SO MANY TIMES!!!!! I GOT ALL THE CALL REFERENCE NUMBERS AND NAMES. VODACOM KEPT ON LOADING AIRTIME EVERYMONTH AND BILLED ME EVERYMONTH AFTER I CANCELLED MY CONTRACT. END OF MARCH 2021, I THOUGHT THIS IS ENOUGH!!!! WITH MY FIRST REVIEW TO HELLO PETER HELPED ME ALOT.. SO VODACOM CAN CREDIT THE LAST AMOUNT I WAS NOT GOING TO PAY END MARCH 2021. THEY HAVE CREDITED IT WITH THE HELP OF "HELLO PETER" ONLY!!!!
NOW, VODACOM ALSO INVOLVED LEGAL COLLECTIONS DEPARTMENT AND THE CREDIT BUREAUS. THIS IS TOTALLY UNACCEPTABLE!!!!! I I ALWAYS HAVE A VERY GOOD NAME AT THE CREDIT BUREAUS.
I DONT WANT ANYTHING TO GIVE ME A BAD NAME AT CREDIT BUREAUS. THIS IS NOT RIGHT FOR VODACOM TO INVOLVE MY NAME AT CREDIT BUREAUS!!!!! VODACOM GIVING ME A BAD NAME WITH CREDIT BUREAUS!!!!!
PLEASE CORRECT MY NAME AS A GOOD PAYER AT CREDIT BUREAUS.
AS IT WAS VODACOM' S MISTAKE AND THEIR PATHETIC SERVICE, NOT RESPONDING...... EVERYTIME I CALLED SINCE 27JANUARY 2021, TO CANCELL MY FINISHED 2 YEAR CONTRACT. PLEASE HELP MY NAME AT CREDIT BUREAUS VODACOM LEGAL COLLECTIONS DEPARTMENT.
I***-8
THIS IS CLEARLY NOT SORTED OUT.
VODACOM SEND THE SAME LETTER TO ME INVOLVING CREDIT BUREAUS THAT I HAD TO PAY. VODACOM WAS NOT TO INFORM ANYHING TO CREDIT BUREAUS IN THE FIRST PLACE...... ALLTHOUGH THEY SETTLED THE OUTSTANDING AMOUNT.
THEY WERE NOT SUPPOSE TO INFORM OR HAND THE ACCOUNT OVER TO CREDIT BUREAUS WHATSOEVE, AS THE OUSTANDING AMOUNT WAS NOT MY MISTAKE BUT VODACOM'S MISTAKE!!!!
THIS OUTSTANDING AMOUNT WAS AN ERROR FROM VODACOM SIDE.. SO THEY MUST UPDATE WITH CREDIT BUREAUS THAT IS WAS VODACOM S ERROR AND UPDATE THIS ERROR FROM VODACOM THAT SO I DONT GET A BAD NAME PLEASE.
A PERSON CANNOT EVEN CONTACT THE NUMBER ON THE LETTER... THE SWITCHBOARD WONT LET ME TALK TO THE LEGAL COLLECTIONS DEPARTMENT.
ONE THING IS FOR SURE. I WONT EVER MAKE USE OF VODACOM S SERVICE IN THE FUTURE ANYMORE.
THEY QUICK TO SELL A CELLPHONE CONTRACT.
BUT TIES YOU DOWN WITH GRIPS THAT WONT LOSEN WHEN YOU WANT TO CANCEL A CONTRACT.
THEIR SERVICE IS RATED PARHETIC !!!!!!!!
THEY JUST THERE TO MAKE MONEY AND THERE IS NO CLIENT SERVICE WHATSOEVER!!!!
IT GETS WORSE BY THE DAY..
IM SO DISSAPPOINTED IN VODACOM.
I***-8
THIS IS CLEARLY NOT SORTED OUT.
VODACOM SEND THE SAME LETTER TO ME INVOLVING CREDIT BUREAUS THAT I HAD TO PAY. VODACOM WAS NOT TO INFORM ANYHING TO CREDIT BUREAUS IN THE FIRST PLACE...... ALLTHOUGH THEY SETTLED THE OUTSTANDING AMOUNT.
THEY WERE NOT SUPPOSE TO INFORM OR HAND THE ACCOUNT OVER TO CREDIT BUREAUS WHATSOEVE, AS THE OUSTANDING AMOUNT WAS NOT MY MISTAKE BUT VODACOM'S MISTAKE!!!!
THIS OUTSTANDING AMOUNT WAS AN ERROR FROM VODACOM SIDE.. SO THEY MUST UPDATE WITH CREDIT BUREAUS THAT IS WAS VODACOM S ERROR AND UPDATE THIS ERROR FROM VODACOM THAT SO I DONT GET A BAD NAME PLEASE.
A PERSON CANNOT EVEN CONTACT THE NUMBER ON THE LETTER... THE SWITCHBOARD WONT LET ME TALK TO THE LEGAL COLLECTIONS DEPARTMENT.
ONE THING IS FOR SURE. I WONT EVER MAKE USE OF VODACOM S SERVICE IN THE FUTURE ANYMORE.
THEY QUICK TO SELL A CELLPHONE CONTRACT.
BUT TIES YOU DOWN WITH GRIPS THAT WONT LOSEN WHEN YOU WANT TO CANCEL A CONTRACT.
THEIR SERVICE IS RATED PARHETIC !!!!!!!!
THEY JUST THERE TO MAKE MONEY AND THERE IS NO CLIENT SERVICE WHATSOEVER!!!!
IT GETS WORSE BY THE DAY..
IM SO DISSAPPOINTED IN VODACOM.