Vodacom bad service

My name is Thema Makelane i. . In April someone called me from vodacom to sell insurance and i told them i already have insurance, then on the 20th may i was debited an amount that i didn't expect, i then called vodacom to enquire then i was told i have insurances on my 5 contracts. I told them i only have 2 insurances policy that im aware of. Then they told me they will cancel it. To my surprise i received a statement that i will be debited that amount again. When i called to enquire i was told that i have 5 insurances for all my contracts. I need to know if I will get back my money because i did not take up insurances for those phones.

I am tired of calling vodacom every 2 weeks, someone is not doing their job and my family and I must suffer. Could you please resolve this matter urgently. And refund me my money.

The service that I received from vodacom is very poor. Bad customer service. Vodacom is ripping me off. They are *****ing from me because they are taking my money without my permission. The is no value for money.

Regards Thema Makelane