CT
Charnè Thurtle
1 reviews | Active since Oct 2017
30 Apr 2019, 11:25
Vodacom bad service!
Good day,
I upgraded online recently, and need to change my delivery address. I have been struggling for TWO DAYS to get through to the correct department to assist me!
The agents transfer me from one agent to another and then the line just cuts off!
I even complained on Facebook and up until now no one from Vodacom has made contact with me!
This is extremely bad service and I am very irate!
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Vodacom's replyOfficial
30 Apr 2019, 14:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2019, 14:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team