JM
Joan M
1 reviews | Active since Feb 2011
18 Apr 2019, 12:06
Vodacom bad service
I have a contract with Vodacom where unused minutes etc are carried forward. This has not been happening. Logged a complaint ref number 1- ********** ********** . On 08 April told it has been finalised. Still waiting for minutes etc to be carried forward.
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Vodacom's replyOfficial
18 Apr 2019, 12:21 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Apr 2019, 12:21
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team