Vodacom bad service
So I wrote the below to Vodacom on the 4th of April, on the 5th they responded and promised feedback..... well... guess what.... nothing.... let’s see what happens if I don’t pay my account because I’m disgruntled with their bad service. I’ve been a customer for 20 odd years.. I’m not asking to be treated special all I’m saying is sort out the issues.. maybe I should break loyalty and move to another service provider... I’m sure I can find a few followers
While I’ve always had good service from Vodacom, I’m now highly disappointed I am currently being over charged on a contract and around a month ago Vodacom promised to rectify the situation and to date nothing has been done, I phone continuously with no joy.... Vodacom what is happening
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Vodacom's replyOfficial
10 Apr 2019, 06:28 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2019, 06:28
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Apr 2019, 08:29Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Vodacom's reply10 Apr 2019, 08:29
Official
Dear Customer,
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
Kindly note that we have received your posting. We have noticed an earlier (related) posting that has not yet been resolved and to which priority has been given.
Regards
Consumer Website Team
's updateReviewer Update
12 Apr 2019, 20:22And once again false promises Vodacom, and this time on 2 different matters, really not cool
's update12 Apr 2019, 20:22
Reviewer Update
And once again false promises Vodacom, and this time on 2 different matters, really not cool