LR
LIZETTE R
1 reviews | Active since Jul 2016
02 Apr 2019, 15:35
Vodacom Bad service
Bad service at Vodacom - I have upgraded to 20 Gig anytime data 20 Gig free any time data and 20 Gig night owl, when the upgrade started 1 April 2019 I only received 20 Gig any time and 20 Gig night owl the other 20 Gig I did not receive, Upgrade was done instore I went and report it 1st of April to the store they logged a dispute ref 1- ********** ********** I contacted Vodacom today they still work on it I must wait 7 days?????? I need my data I signed up for this is riducolous!!!
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Replies (2)LR
LIZETTE R's updateReviewer Update
02 Apr 2019, 15:53Thank you Vodacom, you have sorted it!
LR
LIZETTE R's update02 Apr 2019, 15:53
Reviewer Update
Thank you Vodacom, you have sorted it!
Vodacom's replyOfficial
02 Apr 2019, 16:17 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Apr 2019, 16:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team