Vodacom: Bad Service

It takes alot for me to complain, today I have received the worse service ever from the Vodacom store in Highveld Mall Witbank. Firstly, a 30min wait as there were only 3 consultants available yet 5 staff members walking/chatting and giggling around, some messing around on their phones. Customers walked in and walked out! Eventually I get assistance, the consultant was rude, (still I dont react) after enquiring about my concerns, she seems clueless, sighs, bangs her mouse on the counter, calls someone to ask, laughs then (what I figured is she needed to make a phonecall) she got irritated. I was beyond shocked and eventually just got up, told her to leave it as I can see she isnt the slightest bit interested in trying to assist me. I have been a client for many, many years... spending at least R4000 a month and this is the service I receive? I am shocked and disgusted. Vodacom, you seriously need to look into the staff you employ and the training you provide, while you at it, some courtesy and manners! #vodacom #nameandshame #badservice