DK
David K
1 reviews | Active since Aug 2014
13 Dec 2018, 18:10
Vodacom bad service
After being a customer for 20 years, not missing a payment, and spending about R600,000 over that period, I'm told that I'm not creditworthy to get a certain package on upgrade.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Dec 2018, 06:31 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Dec 2018, 06:31
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
18 Dec 2018, 10:24 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been resolved.
Regards Consumer Website Team
Regards Consumer Website Team
Vodacom's reply18 Dec 2018, 10:24
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query has been resolved.
Regards Consumer Website Team
Regards Consumer Website Team