SG
Stacey G

1 reviews | Active since Nov 2018

23 Nov 2018, 16:01

Vodacom bad service

Vodacom online sales advertise a device and it was viewed as stock is available upon being approved and waiting for more than 10 days was told the device was discontinued

0
Replies (2)
Vodacom
Vodacom's reply23 Nov 2018, 16:55
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
Vodacom
Vodacom's reply23 Nov 2018, 18:20
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, you've advised that contact has been made and the issue has been addressed.
Regards
Vodacom Consumer Website Team