CVdV
Charmaine Van de Venter
1 reviews | Active since Feb 2018
21 Nov 2018, 09:25
Vodacom bad service
I got a new p20 pro it gets warm and the battrey drains faster then is should.i booked the device in on saterday they said its out of warranty but i upgraded 1 november 2018 then they said i must get a proof of when i bought is where i upgraded thats clear watermall so i said no let them email it to *** today wednesday i phoned the repair shop the phone still isnt there.2 days from keywest to fourways.its a new phone.
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Vodacom's replyOfficial
21 Nov 2018, 09:41 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Nov 2018, 09:41
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team