1 reviews | Active since Sept 2016
Vodacom bad service
<p>Begining of last year .Some one *****elently opened two vodacom acounts on my name in Mbombela .The debit orders went off and i stoped them .Went to the police station got affidavids and took them to the Vodacom customer service centre .the case nr i got from them was 190 90 241 and it was send to the following email ********** .I got another acount stoped it again and took another affidavit in to the same Vodacom centre .</p> <p>i heard nothing for months .Then sudenly i got a call from dept collectors and the amount was alot more .</p> <p>i went to Vodacom and they lost the paper work and nothing was on the system .All that tels me some one did not do there job .And now i have been black listed because somone didnt do there job.And there are a much bigger amount yhat is outstanding now .I send everything more than once to the dept collectors and i am not getting any responce from them .</p> <p>I need my name cleared i can not do anything this is very serios now .</p> <p> </p> <p>regaurds</p> <p>Jean Pierre Steyn</p> <p> ********** 006082 </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
i just wanto thank Vodacom
They sorted out my acount and took it off my acount .
Thanks very much
jp steyn
Good day
i just wanto thank Vodacom
They sorted out my acount and took it off my acount .
Thanks very much
jp steyn
