Vodacom bad service!

Not even a 1 star worth. Vodacom services are really disgusting, they don't have an email address, you have to phone them all the time, all they can do is giving you reference numbers and that is it! No one is phoning you back or give feedback. It has been 24hrs that I notice that I can't receive phone calls or sms notifications, I cannot do online banking cause I don't receive 1 time pin, I don't get miss call notifications... when I phoned they told me that the back office are synchronizing the network and it will take 7 days for a response, what nonsense. I will definitely be moving to MTN when this contract expires, since they are quick to debit the account but when it comes to service there is no assistance! not even an sms or phone call! totally unacceptable. Spoke to Palesa and Nlanhla on 8 may 2018