CP
Ciska P

1 reviews | Active since Dec 2016

10 Jan 2017, 10:06

Vodacom bad service

<p>I am still waiting for Vodacom to sort out my credit card payments after several posts on Hello Peter. They have phoned me back but haven't solved the problem. And the person I spoke to does not give me his number so it is impossible to reach him. He does not bother to follow up either.</p> <p>I just received this sms from Vodacom again:</p> <p>Dear Vodacom Customer: You can now arrange payment for your arrears by downloading and logging onto the Vodacom App. Please note that this option is not available for the BlackBerry 10 model devices.</p>

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Replies (1)
Vodacom
Vodacom's reply10 Jan 2017, 10:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team