1 reviews | Active since Oct 2017
Vodacom bad service
Hi Hellopeter, Ivy from vodacom send me an email saying she never said i will receive a new phone. I have her email and she called me and saying i am send a new phone. They also send me previous emails saying they wait for parts to fix my phone. You dont order parts if a handset is working perfectly. I am going to the courthouse on .Monday. Then i will also see my lawyer. I am going to ask permit to retrieve my calls from vodacom so i can show i am not lying. What do you want me to do? I need your advice. I am also thinking of making a youtube video showing what my phone is doing so everyone can see how Vodacom treats its clients. Then i also wait for Burger and Beeld. They are sending someone to take my story. What else do you require me to do?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
