1 reviews | Active since Apr 2018
Vodacom bad service
Good day
Im a vodacom customer for almost 10 years and i upgraded my contract online on 07/04/2018 and have not received a conformation none so ever. I called them again on 13/04/2018 to cancel the online upgrade and was told i can go and upgrade in store. They never cancelled the online upgrade. The customers care are useless and say they can only cancel it on monday. I have been waiting a week to solve this problem. Nothing has been resolved. Very very dissapointed in vodacom. Please help
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Good day
Thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim