Vodacom bad service
The Most horrible service ....
So I was looking to purchase an Iphone x 64g cash -- i called about 5 times to get a written quotation I spoke to chantal and shivani from la lucia branch. eventually they kept putting me on hold every time i called and i keep cutting the call and calling back. Then in the most rude arrogant voice i was told by shivani that she told chantel to tell me that they will be sending the quote! I then asked for a contact where i can complain and she gives me the store email add which is ********** -- She also told me that all calls are recordered, so i would like for all my calls to be pulled out and listened to!!! ive calle from 11am till 14h47 was the last conversation i had with them!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
