1 reviews | Active since Jan 2018
Vodacom Bad Service
I have posted my review earlier today with reference to bad service experienced with Vodacom. They were very quick to reply via email, saying that a consultant will be in contact with me.
About 5 minutes ago, I received a call from Vodacom (voice automated) requesting for a promise to pay. How many times do I have to say, my account is not in arrears. Do they even bother to read the review?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team