Vodacom - bad service

I phoned Vodacom last year in September (?) complaining about the signal strength in Parkrand Boksburg. The said they will investigate it. After not hearing from them, I phoned 2 more and while busy with the call, I lost signal and they did not even bother to phone back.

I phoned again last week and made sure I got a reference no (1- ********** ********** ) and that they escalate it higher up. I received 3 SMS's saying that they tried to reach me by phoning me. Obviously I did not have signal to receive those calls!!!!

This morning I received the following SMS: "Dear Vodacom Customer, we trust you enjoyed the service experience, Your query with ref number 1- ********** ********** has been closed. We value your continues support as Loyal Vodacom Customer".

How pathetic can you get.

Koenraad Stoltz