1 reviews | Active since Nov 2016
Vodacom Bad Service
<p>Did an Upgrade with Vodacom Cradlestone Mall.</p> <p>Worst Experience in my Life.</p> <p>Since we did the upgrade on the contract in August 2016, we have been waiting for 2 weeks at first to get the contract activated and now we are receiving Invoices where the total of the Invoice is different each month. The contract was signed at the amount of R689.00 per month on a Top Up Plan. My Invoices go from R700 - 1300 each month. When I enquire about it, they say head office is busy sorting it out, and that a credit will be loged to my account. Its 4 months now that Ive been paying more than I should, and no one can assit me to solve this querie.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
So its been 11days already after my complaint on hello peter and no one has contacted me.
Poor Poor Service from Vodacom.
When will my acount ever get sorted out?
So its been 11days already after my complaint on hello peter and no one has contacted me.
Poor Poor Service from Vodacom.
When will my acount ever get sorted out?