LD
Liezel D

1 reviews | Active since Sept 2016

13 Sept 2016, 11:51

VODACOM BAD SERVICE!!!

<p>I can't even begin to tell how unhappy I am with Vodacom's service. Ive upgraded my cellphone package in April, and since then Ive found my phone's speaker was faulty as well as the screen ,I have send my phone THREE TIMES for repairs and the REFUSE to give me a new device. It is UNACCEPTABLE. I have lay an complaint at the National Consumer Commission.</p>

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Replies (1)
Vodacom
Vodacom's reply13 Sept 2016, 13:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team