LJ
Lyzinda J

1 reviews | Active since May 2014

02 Aug 2016, 07:27

Vodacom bad service

<p>I hope you can help me i try to cancel my contract since March after numerous calls which i believe was done end of June after i phone vodacom 4 x times my request was please keep my phone after cancellation on a prepaid.... i cannot purchase any prepaid airtime from my ''vodata''(Absa service they provide) and they told me to use vodacom express recharge which also do not work .. please ask vodacom to fix my cellphone to the full function i had before, on a prepaid system i do not want a contract thank you Lyzinda Joynt</p>

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Replies (1)
Vodacom
Vodacom's reply02 Aug 2016, 08:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team