JN
Joel N

1 reviews | Active since Nov 2019

28 Apr 2021, 22:30

Vodacom bad service.

Signed up for Vodacom fibre been 7 weeks, no installation yet. (fibre is live in my area.) Contacted call center they said they will send someone. On top of that Vodacom is changing me for interim data for the first month and they said one month is free. Pathectic, ***** service yourll are offering its against the Consumer protection act and treating customers fairly. I want my first month reversed!!!

0
Replies (1)
Vodacom
Vodacom's reply29 Apr 2021, 07:36
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team