WI
Waseem I

1 reviews | Active since Dec 2020

18 Dec 2020, 15:18

Vodacom bad service

Received the worst service from vodacom, app**** for an online contract a month ago and was rejected twice, upon call they told me it was a system error they will fix it and up until today heard nothing more from them. When I went instore I was approved for the contract but now the special was over and I'm not paying a higher price. Worst service, every agent I spoke to was useless. Will never use vodacom again

0
Replies (1)
Vodacom
Vodacom's reply19 Dec 2020, 10:21
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team