DL
Didimalang L
1 reviews | Active since Sept 2023
15 Sept 2023, 21:58
Vodacom Bad Service
I am so disappointed by the bad service I received from Vodacom. I've had no internet connection for over a week. Reported the matter on Monday,today is Friday and still no connection. Instead I'm told to skip work on Monday to make sure there's someone in the house when a technician comes. How convenient. I just want to cancel my services. Why should I go on another weekend with no connection for YOUR technical issues. I have missed 3 classes already this week. I'm so frustrated...
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Replies (2)
Vodacom's replyOfficial
16 Sept 2023, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Sept 2023, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DL
Didimalang L's updateReviewer Update
16 Sept 2023, 12:05When is "in due time"
You guys have inconvenienced me long enough. The unprofessionalism of your management is the reason I am going to cancel this. Today I have officially missed 2 classes AGAIN. What are the changes of being reconnected today? I am done with your POOR services.
You guys have inconvenienced me long enough. The unprofessionalism of your management is the reason I am going to cancel this. Today I have officially missed 2 classes AGAIN. What are the changes of being reconnected today? I am done with your POOR services.
DL
Didimalang L's update16 Sept 2023, 12:05
Reviewer Update
When is "in due time"
You guys have inconvenienced me long enough. The unprofessionalism of your management is the reason I am going to cancel this. Today I have officially missed 2 classes AGAIN. What are the changes of being reconnected today? I am done with your POOR services.
You guys have inconvenienced me long enough. The unprofessionalism of your management is the reason I am going to cancel this. Today I have officially missed 2 classes AGAIN. What are the changes of being reconnected today? I am done with your POOR services.