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flossie P
1 reviews | Active since Mar 2020
09 Mar 2020, 08:19
VODACOM BAD SERVICE
Poor service received from Vodacom
called customer care regards with my accounts reactivation the consultants are sounding horrible on calls...not a good service whatsoever
my account was refused to be reactivated whilst the fault is on their side for not debiting on time. now I have to stay with a handset that does not work for the entire month. very disappointing customer service.
cancelling my service with them the network is beyond horrible.
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Replies (1)Vodacom's replyOfficial
09 Mar 2020, 13:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Mar 2020, 13:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
