DS
Danette S
1 reviews | Active since Sept 2018
22 Jun 2022, 15:35
Vodacom bad service
I wanted to upgrade my phone on vodacom, I have been a client with them for 10 years instead they gave me a new line and now is charging me for both lines after I wanted to do an upgrade. I have phoned them, I have emailed them 4 times, I have gone to two Vodacom shops including vodaworld!!! The service is terrible!!!what do we need to do to get some help?
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Vodacom's replyOfficial
23 Jun 2022, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jun 2022, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team