VODACOM BAD SERVICE

Vodacom had the worst service! Very bad. For over 2 months calling Vodacom to retrieve my number that I used for more than 10 years. There was a dispute on this number and the number got blocked. We paid R2700 at a Vodacom store and still the number was not unblocked. We called Vodacom trying to get the number to be unblocked and one agent told us to payoff the account and we will receive back the number "***" and we made the payment. One agent logged a request for the number "***" to be given back to me. We kept following up the request with no proper feedback. The last time I called I was told the request has not yet received feedback that was 21 October 2020 I spoke to an agent at 12:27 for 0min, 27 secs and again at 13:34 for 2min, 3secs (6 October at 09:45 0min, 36secs, 14:30 18min, 58secs) And after calling Vodacom so many times today 2 November they tell me they had given the number to someone else.