1 reviews | Active since Dec 2016

05 Dec 2016, 16:20

Vodacom bad serves

<p>In 19 years with Vodacom, its was my worst way a think that a paid customer can have with Vodacom</p> <p> </p> <p>I must say I am a very disappointed customer today. As a business client of Vodacom from 1997-12-04 and a paid-up customer until 2017-10-17 (My last payment that I made was R94 000 up front) I am now disconnected by your Vodacom for no reason at all. As you know a Business cannot function with now date and telecommunications . I cannot communicate with my customers and I had the unfortunate experience that I had to walk home from the place where my daughter and I were because I could not phone my wife and she could not phone me. I had to make a call for a business acquisition at a specified time and I lost the deal.</p> <p>I went to the Vodacom office in Potchefstroom on 3 December 2016 to reconnect me but they could not assist me because of no answer After a lot of phoning I did get hold off someone at ********** and she activated my one number, all my other data and cellphone lines connections and telephone numbers were still off. </p> <p>I would like Vodacom to react on thus and pay my damages that I had and the bad experiences for me and my family.</p>

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Replies (2)
Vodacom
Vodacom's reply06 Dec 2016, 07:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

's update09 Dec 2016, 14:01
Reviewer Update

Well, what can I say ! Still sitting without services and decided to cancel my contracts with Vodacom that received over R 9000 per month from me. Bad service is their motto

Thank you Vodacom for no services at all.