EL
Evette L
1 reviews | Active since Nov 2020
20 Jul 2023, 17:45
Vodacom bad quality service.
Tuesday 18th July 2023 my son's and I each purchased 2 huawei smart phones from Vodacom. We received our confirmations emails and order numbers. Today my son and I both received texts stating our orders were cancelled, and gave a number to call if it was done in error which we did. We were told to email ***. Did that as well and received an automated response. No texts from RAM couriers either, as that's the courier service they use. Vodacom need to explain why our orders were cancelled after receiving our money and now they're just quiet.
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Evette L's updateReviewer Update
21 Jul 2023, 08:43Unacceptable. My order and my son's orders were paid for. Vodacom has an obligation to fulfill that obligation once monies were received.
What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
EL
Evette L's update21 Jul 2023, 08:43
Reviewer Update
Unacceptable. My order and my son's orders were paid for. Vodacom has an obligation to fulfill that obligation once monies were received.
What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.
What are your Consumer Rights and
what to do when they are Violated?
1. Right to Equality in the Consumer Market and Protection
Against Discriminatory Marketing Practices
2. Right to Privacy
3. Right to Choose.
4. Right to Disclosure of Information
5. Right to Fair and Responsible Marketing
6. Right to Fair and Honest Dealing
7. Right to Fair, Just and Reasonable Terms and Conditions
8. Right to Fair Value, Good Quality and Safety; and
9. Right to Accountability by Suppliers
If you accept my order and payment you are obliged to fulfill it.