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HV
Hermanus V

1 reviews | Active since Jan 2016

20 Nov 2017, 16:15

Vodacom bad quality cell signal

I did a review in 2016 and Vodacom rep**** that they will resolve the matter and nothing has happened since then. This is ****ing my business! Every client I speak to has to ask me what was said because the phone keeps breaking up. This happens with my Samsung A5, iPhone5, 6 and 8. I cannot believe it is a handset issue. This is a quality of signal issue. I have come to believe the tower is not up to date with hardware or software and is probably extended beyond its capacity.

0
Replies (5)
Vodacom
Vodacom's reply21 Nov 2017, 06:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

HV
Hermanus V's update21 Nov 2017, 07:26
Reviewer Update
My 2016 Vodacom ref number INC ********** 43461/A6-XQUQ-5Q16X My 2017 Vodacom ref Number A2-6KCZ-F3111U I will be pleasantly surprised If someone pitches up this time.
HV
Hermanus V's update23 Nov 2017, 09:36
Reviewer Update
I have a list of 51 people in Calvinia that wants to complain. If you want the list email me ********** This cannot keep going on.
HV
Hermanus V's update23 Nov 2017, 11:56
Reviewer Update
This list keeps growing and growing... unbelievable how many people has signal issues.
HV
Hermanus V's update30 Nov 2017, 14:32
Reviewer Update
Vodacom se man wat gestuur is om ons sein uit te sorteer se naam is Riaad Frieslaar, sy nommer is ********** 103. Hy belowe daar sal binnekort gewerk word aan die toring om die sein te verbeter. Ek bly in ****ak met hom. Hyt belowe om my te laat weet sodra die veranderinge aangebring is.