1 reviews | Active since Oct 2016
VODACOM - BAD OR NO SERVICE
<p>I telephoned Vodacom on 2/2/2017 in order to get a re-debit order done. I phoned and hung on for over 15 minutes. I tried again later and eventually put the phone down after 53 minutes. No answer by anyone, just a voice saying that "please stay on the line after your call to rate the level of service we give you" - WHAT SERVICE - YOU DON'T EVEN ANSWER YOUR PHONE!!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thanks to Vodacom who still have not made any attempt to contact me. I started phoning 082111 again but still holding on forever. I give up!!!!!!!!!!!!!!!
Thanks to Vodacom who still have not made any attempt to contact me. I started phoning 082111 again but still holding on forever. I give up!!!!!!!!!!!!!!!
Today is 6/2/2017 still no call from Vodacom. My contract has expired and I think I will go to another service provider for better service.
Today is 6/2/2017 still no call from Vodacom. My contract has expired and I think I will go to another service provider for better service.