HO
Hendrik O
1 reviews | Active since Apr 2017
07 Feb 2023, 09:46
Vodacom bad / no service
I have a Fiber package with Vodacom which stopped working on the 28th of January 2023. I reported the error to Vodacom's service department on the 28th of January, the 2nd of February and the 4th of February. Saturday the 4th of February, they came to my house, and supposedly fixed the mistake. Yesterday the 6th of February there was still no progress. Not only is there no progress, but also no feedback. Worst service ever.
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Vodacom's replyOfficial
07 Feb 2023, 10:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 10:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team