DCN
Dr. C.J. Nortier

1 reviews | Active since Dec 2016

14 Dec 2016, 20:55

VODACOM = BAD NEWS!!

<p>For almost a year I try to get my daugter`s 3 vodacom numbers removed from my contract after her marriage a year ago. She is not dependant on me anymore and want the numbers on her name. She app**** for her own contract and supp**** Vodacom with all the documents they asked her for, but nothing has been done up to now and her 3 numbers are still on my name and my contract. She went to a Vodacom shop in Bloemfontein first and later in Nelspruit also, but no progress up to now! VODACOM YOU ARE BAD NEWS AND I TELL THAT TO ALL MY FRIENDS!!!</p>

0
Replies (3)
Vodacom
Vodacom's reply15 Dec 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

DCN
Dr. C.J. Nortier's update02 Jan 2017, 19:22
Reviewer Update

Good day

I repeat: Vodacom is BAD NEWS!!! They have never come back to me as they have promised in their reply above. No consultant has phoned me - so I still regard VODACOM`s service level of the lowest possible! It is clear to me that they are not interested in their customer`s complaints.

Hellopeter, please tell Vodacom that this client will end 4 contracts shortly if I dont get service from them!

Dr. C.J. Nortier

013-75 26181

********** 320

**********
DCN
Dr. C.J. Nortier's update03 Jan 2017, 13:01
Reviewer Update

VODACOM = BAD NEWS!!

NO RESPONSE FROM VODACOM UP TO DATE!!

For almost a year I try to get my daugter`s 3 vodacom numbers removed from my contract after her marriage a year ago. She is not dependant on me anymore and want the numbers on her name. She app**** for her own contract and supp**** Vodacom with all the documents they asked her for, but nothing has been done up to now and her 3 numbers are still on my name and my contract. She went to a Vodacom shop in Bloemfontein first and later in Nelspruit also, but no progress up to now! VODACOM YOU ARE BAD NEWS AND I TELL THAT TO ALL MY FRIENDS!!!