1 reviews | Active since Jun 2017
Vodacom Bad Network - "Emergency Calls Only"
Hallo Peter,
I have been using Vodacom for the last few years.
Four days ago the network in my area is on and off the whole time, when I want to make phone calls I simply get a message saying "Emergency Calls Only" or "No Service" while the phone shows that I have full service, the data network still works fine as I am able to receive and send data messages.
I tried switching the phone off and on again, taking out the SIM card, but it is not working. My colleagues who are also using Vodacom are complaining about the same problem. This is highly irritating as I need to manage people and can't use my phone. I am still paying my full contract value despite the fact that I am getting very poor service.
In future I would definitely not use Vodacom again if this problem continues to persist.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that feedback has been requested from our Network Team. Once again, please accept our sincerest apologies for the inconvenience caused.
Regards
Dominic
Good Day
Kindly note that feedback has been requested from our Network Team. Once again, please accept our sincerest apologies for the inconvenience caused.
Regards
Dominic
